Altum Apps Privacy Policy

Altum Systems (Pty) Ltd built the Altum Systems apps as free apps. This SERVICE is provided by Altum Systems (Pty) Ltd at no cost and is intended for use as is.

All apps identified as “Powered by Altum Systems” are apps covered by this privacy policy and terms and conditions of usage. All websites and other channels and platforms operated by Altum Systems are also included in this privacy policy

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Altum Systems apps unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information for optimal app functionality, including but not limited to Contact information, Email Address, Name, Phone Number, User Content (Photos and Videos), User ID, Device ID. The information that we request will be retained by us and used as described in this privacy policy.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analysing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2021-02-11

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at

This Altum Apps Privacy Policy Includes These Terms and Conditions

Service Signup Registration Conditions
Terms and Conditions (“Terms”)
Last updated: 14 August 2020

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before signing up to, registering for and using the Altum Systems mobile application, * and any other related websites (the “Service” or “System”) and all other technologies operated by Altum Systems (Pty) Ltd (“us”, “we”, or “our”) on behalf of listed auctions (as “software systems licensees”). Only usage rights licensees are authorised to use the Service.

Your access to and use of the Service is conditioned on your acceptance of and compliance with all these Terms collectively. These Terms apply to all users, signed up users, visitors, unregistered users and all others who access or use the Service in any way. By accessing or using the Service you agree to be bound by these Terms. This includes users, sellers and buyers on any auction facilitated by the Service. If you disagree with any part of the Terms, then you may not access and/or use the Service under any circumstances. The Service is not exclusive to anyone.

Service Use and Bidding on Auction (Use of the Service)

If you wish to sign up to and use the Service, bid on any product or item made available through the Service (“Bidding”), you will be asked to supply certain information relevant to your usage including, without limitation, your name, surname, South African identity number or international passport number and image of the first page of your South African identity book or photo side of your South African identity card, a visible picture of your international passport or other identifiable pictures of your person, validated email address, physical address, internet protocol address and where applicable, login code or name, username and password and the details of the means by which payment will be affected and other personal and/or business information required by the Service. Signing up to and registration for the Service is compulsory for all users of the Service.

Auction Platform

The Service facilitates an auction software platform and computer programme supplied for the management of auctions. To enable bidding via the Service, registered users of the Service have to individually register for each auction separately via the Service. Each auction available on the Service has its own unique Rules of Auction, Terms & Conditions and/or Special Conditions of Sale. These have to be accepted separately in addition to these terms and conditions in order to bid on any individual auction facilitated via the Service.

Links To Other Web Sites

The Service may contain links to third-party web sites or services that are not owned or controlled by Altum Systems (Pty) Ltd.

Altum Systems (Pty) Ltd has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or any other services. You further acknowledge and agree that Altum Systems (Pty) Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Legal Business Status

Altum Systems (Pty) Ltd is not an “Auctioneer” or “Auction House” and does not conduct auctions as its business. The company only provides software and systems to third-party customers under separate licence agreements and terms of use. No user of the Service enters into commercial transactions or agreements with Altum Systems (Pty) Ltd unless under separate written contract as a software licensee. Transactions do not take place via the Service. All transactions between sellers and buyers of all auctions available through the facilitation of the Service are only contracted between those individual sellers and buyers and do not under any circumstances constitute any business or other relationship between users and Altum Systems (Pty) Ltd.

All use of the Service is conditional.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Intellectual Property Rights and Copyright of the Service
All copyright and intellectual property rights of the Service and its source code and computer programmes and software, including methodologies, vest only in Altum Systems (Pty) Ltd. No user or licensee can copy anything related to the Service and its source code or functionality. All content contained in the Service, its associated presentations and visual material as well as all other related items, documentation and associated communication, source code and processes form the intellectual property of Altum Systems (Pty) Ltd only. Nothing of this Service and its related presentations, visual material and communication can be used for any purpose whatsoever without the explicit written permission of Altum Systems (Pty) Ltd. You do not have any rights whatsoever regarding the Service and its source code and computer programmes and software, including its proprietary methodologies, formulas and algorithms. Usage rights are not guaranteed and is provided in the sole discretion of Altum Systems (Pty) Ltd and its directors. Usage rights can be refused at any time with no reason provided for the refusal to allow you to use the Service.

Availability of the Service

The Service and System are made available through mobile and internet technologies and with accepted technological standards and safeguards. No guarantees are made in terms of the availability of the Service, internet connections, speed of connections of, to and from the Service, system latency, intermittent connections or unavailability or speed of the Service. If the Service is unavailable for any reason, including but not limited to general internet, specific connections, server, database or other system unavailability, Altum Systems (Pty) Ltd cannot be held liable for any loss or damage incurred as a result of such system unavailability of its own systems or those of other third-party service providers. System speed and Service availability are not guaranteed. Users are responsible for their own access to, speed and reliability of internet connections, including the ability to send and receive data via mobile and internet connections. The System may be unavailable without notification to users of such unavailability. The System may be intermittently unavailable without notification to users of such intermittent unavailability. The System may at times be experienced by users as slow, unresponsive or frozen. Users may close and reopen the Service at these times to potentially rectify any possible System unavailability. Closing and reopening the Service may or may not rectify experienced unavailability.

Service Updates

The Service can be updated at any time without providing you with any notification of such updates. Updates, features and improvements of the Service are updated and can take place at the sole discretion of Altum Systems (Pty) Ltd only and you have no rights regarding updates and or any features of the Service. It is only your responsibility to make sure you have access to the latest version of the Service. The Service and its updates are distributed via accepted mobile application programme distribution platforms as well as the internet. It is your responsibility to make sure the Service is compatible with your mobile or other access device including tablets, computers, browsers or any other technology. Only you are responsible for knowing how to use the Service and the device from which you are accessing the service. No training or any information about how to use the service is issued by Altum Systems (Pty) Ltd.

Protection of Personal Information

When you sign up to and or register for the Service, the use of your personal information by Altum Systems (Pty) Ltd is limited to that which is necessary for its specific purpose. You are hereby informed that your personal information is being collected, that retention of your personal information will not be kept for any longer than is necessary for achieving the purpose for which the information was collected (the Service) and that the integrity and confidentiality of the information is secured through accepted technological standards and safeguards such as encryption, SSL (https) and firewall protection of databases. However, complete protection against any data breach cannot be guaranteed at all.

Username and Password: Access to the Service

The protection of your own unique and personal username and/or password as well as validated email address and access thereto, used for access to the Service is your responsibility only. Altum Systems (Pty) Ltd cannot be held liable for any loss or damage incurred as a result of inadvertent actions when using the Service, nor can we be held liable if unauthorized access is gained to the Service with your unique username and/or password. After signup registration, when the Service is used with your unique username and/or password, you are personally identified as the only user using the Service and is liable in your person as such. In addition to your username and password, a unique eight-digit system code is assigned to you via the Service.


We accept no responsibility for any loss or damage, whether direct, indirect or consequential, which may arise from reliance on the Service, the information contained in the pages of this Service and mobile app or any other technology used by the Service, the usage of your personal unique username and/or password and related websites or any use thereof.

Contact Us

If you have any questions about these Terms, please contact us: For more information and address details, visit